System Status

Maddie AI System Status

Real-time status and performance metrics for all Maddie AI services and infrastructure.

All Systems Operational

All services are running normally. Last updated: 1/1/2025, 3:30:00 PM

Performance Metrics

Key performance indicators updated in real-time.

125ms
Average Response Time
99.97%
Uptime (30 days)
12,847
Active Users
45,923
Transcriptions Today

Service Status

Individual status for each Maddie AI service component.

AI Transcription Service

Core medical transcription and documentation service

99.98%
30-day uptime
Operational

Billing Optimization API

MBS code suggestions and revenue optimization features

99.95%
30-day uptime
Operational

EMR Integration Hub

Connections to Epic, Cerner, Allscripts and other EMR systems

99.97%
30-day uptime
Operational

Web Application

Main web interface and dashboard

99.99%
30-day uptime
Operational

Mobile Applications

iOS and Android mobile applications

99.96%
30-day uptime
Operational

Authentication Service

User login, SSO, and security services

99.98%
30-day uptime
Operational

Data Processing Pipeline

Background processing and data analytics

99.94%
30-day uptime
Operational

Notification System

Email, SMS, and in-app notifications

99.92%
30-day uptime
Operational

Recent Incidents

History of recent incidents and maintenance activities.

Planned Maintenance - AI Model Update

Resolved
2024-12-28Impact: No impactDuration: 2 hours

Scheduled deployment of improved AI models for better transcription accuracy. Completed successfully with no service interruption.

Brief API Response Delays

Resolved
2024-12-20Impact: MinorDuration: 45 minutes

Some users experienced slower than normal API response times due to increased traffic. Additional server capacity was deployed to resolve the issue.

EMR Integration Maintenance

Resolved
2024-12-15Impact: MinorDuration: 3 hours

Scheduled maintenance on EMR integration services. Epic and Cerner integrations were temporarily unavailable during the maintenance window.